Mrs. Lynch called Quality Roofing to complete an inspection on her roof due to the amount of hail that had hit her neighborhood previously. Her home is located in the South part of Austin and that particular area had been hit hard in the last few months with storm damage. Upon inspection of the roof we found not only hail damage, but also quite a bit of wind damage on certain sections of the roof. After the roof inspection was complete, I inspected the rest of the house looking for collateral damage. In doing so, I found that the stain on her back porch was also damaged by hail and there were damaged window screens and gutters.
We were able to assist her through the insurance process and even represented her at the adjuster meeting, as she was out of town and unable to attend. After meeting with the adjuster and negotiating the terms of the settlement, Quality Roofing not only replaced her roof with GAF High Definition shingles, but was also upgraded her to a System Plus Warranty through GAF. Mrs. Lynch had a tight schedule, but we were able to accommodate and finished her job right on time.
Here are photos that show the extent of storm damage on her roof: